Ruggable Customer Service Reviews


Although ruggable was founded in 2010, i was unfamiliar with the company until last year. This rug is in my kid’s room and it couldn’t be a better fit!

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The rugs are really high quality, come in a ton of great patterns, are very durable (standing up to regular machine washings), and it's pretty easy to remove and replace the top part.


Ruggable customer service reviews. I wrote to tell them what happened and the customer service response was “we appreciate your feedback”. Our family room rug is the hendesi heriz abalone rug and is one of the more traditional rugs. Customer service representatives with superior qualities john goes above and beyond what customers need, helping to ensure our customers are happy and find value in.

Any items purchased from can be returned for a full refund (minus a $25 processing fee* per item) or exchanged within 30 days of the delivery date. The look of our ruggable rug. This wasn’t an issue for us, because i didn’t end up wanting to return the rug.

December 5 at 1:34 pm ·. Remove the soiled rug cover from the rug pad and put it in the washer with the design side facing out. Check out these helpful customer service performance reviews to start the conversation and help your company improve.

You can find it {}.i decided to go with this one because my house is. I was informed that it had been delivered by fedex 2 days ago. We may also get information from vendors that provide customer support on.

Here are the best ways to wash your ruggable rug covers: I purchased a ruggable 7’ runner for in front of the kitchen sink & cabinets. To receive a full refund, the original item must be in.

Love the quality and the pattern. holly b. Update on ruggable customer service. Got better customer service on an $80 order than from my $500 rug.

Kid proof, life proof, robust style and color. Bad customer service having ordered an item from this company i am very disappointed. That’s a big plus for anyone reading this ruggable review.

I like everything about it except after 2 months & 2 washing’s, the edges are curling and one edge is fraying. Here are 8 tips for writing reviews. After reaching out to customer service i was told that my order was missed by mistake.

I have included a sample for the purpose of this ruggable rugs review. At first, ruggable may sound like any other rug company, but this isn’t your average roll of carpet. Reviews are published instantly, without moderation.

This part of the ruggable review is a little more of an issue from a customer service standpoint. Help your employees know how to operate at their best by teaching them in reviews rather than criticizing them. 72 people have already reviewed ruggable usa.

I have yet to receive it and it is now october 26th. The household consists of 2 seniors, no pets, no kids. Other rugs dont get it. garrett e.

Read about their experiences and share your own! This experience has really soured my opinion of this company. When scouring the internet for customer opinions on ruggable washable rugs, i found plenty of good and bad.

We show reviews chronologically, and you can filter by star rating, language, location, or keyword. I ordered my first ruggable rug near the end of september. For constant pet or kid messes, it's easy to remove the top layer and put it in.

Do you agree with ruggable usa's trustscore? I looked on the tracking number provided to see the status and it still has not been shipped. Read about the journey of reviews on trustpilot.

Ruggable will make you pay for samples, and will make you pay to return a rug. See additional information on exchanges here. We encourage useful, constructive feedback.

Here’s how we safeguard our platform. For example, we may get information from analytics service providers who analyze how you interact and engage with the services, or from vendors that host or maintain our websites or send emails for us. In contrast to some of the reviews posted here, i've had great customer service from ruggable.

Great rug system and great customer service. Voice your opinion today and hear what 72 customers have already said. No, ‘let us correct our mistake’ or ‘please order another rug for your pad with our compliments”.

Ruggable has a lot of styles and patterns for their rugs and you can find a good mix of modern, geometric, traditional and other rug styles. Customer service isn’t that great either. Trying to contact ruggable is near impossible.

Ruggable exchanges and returns if your order was delivered within the last 30 days to a us address, you can use this portal to complete an exchange or get a return label.

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